FAQ

Noala FAQ speech therapy

 
What is Noala? 

Noala is a digital platform tailored for speech and language therapists so that they can save time on a daily basis. It includes all the digital resources and tools they need for their practice: an easily searchable library of exercises ready to be used, efficient clinical notes and report templates, integrated interactive video call platform... Speech and language therapists can also join our community forum where they share their best practices and can access research papers, relevant to keep track of their CPD.

💬 Who can use Noala?

All Speech and Language Therapists can use Noala, as long as you have a good internet connection. Our community forum is open to SLT from all over the world.

🇬🇧 Where is Noala based?

Noala is based in London, UK and our team includes 3 different nationalities!

🧪 How can I try the platform?

We've created an affordable "Starter Pack" so that you can try the full Noala experience. This starter pack enables you to create 2 patient profiles with associated session plans, live sessions and clinical notes. It also includes a selection of our ready-to-use exercises which can easily be attached to your session plan or use on a stand-alone basis.

If you prefer to have a demo of the platform before subscribing to a starter pack, you can book a 30' video call with our team via this link.

👩‍⚕️ How do you ensure the quality of Noala ready-to-use exercises?

All our exercises are reviewed by our in-house clinical director, Sarah Lyons, who has more than ten years of experience, founded S L Therapy London, managed therapy departments in the UK and internationally, has extensive paediatric therapeutic experience and holds the position of Past Chair for the ASLTIP.

📚 I can't find the resource that I would need for my session?

We're updating our library on a regular basis. However, if you absolutely need a type of exercises and can't find it yet, you can send your request via email to contact@noala.co

✅ How Noala can help me maintain my patient records fully compliant?

Aligned with the HCPC regulatory best practice, all data is date and time-stamped. Draft notes can be edited within 24h after a session, and locked when complete. In needed, they can display a full audit trail of changes made.

👨‍💻 Do you offer a technical support?

Our team is always available to help. You can easily book a meeting with us via this link.

👯‍♂️ I'm ready to sign up to Noala, however I don't have the time to import all my patients profile. Can you help me?

Yes! We understand how busy speech and language therapists are and how precious is your time. We're here to support you and more than happy to import your data for you. Just book an onboarding slot via this link.

💰 How much does Noala cost?

It is very important for us to offer a fair and transparent pricing. That's why our pricing varies depending on the size of your active caseload and on the amount of resources you consume. As a result, a part time independent SLT or a NQP just starting her practice will pay less than a clinic with a large caseload.

🔮 Are there hidden fees?

Our pricing is transparent and everything is included in our price. We will never charge you for emails, SMS, videocalls or whatever other extra options.

🔐 Is my data secure?

It's our duty to make sure your data is secure. Noala complies with GDPR requirements and your data is stored in secured data center in the UK.

📱 Do you have a native app?

We haven't developed an app yet but we're mobile-friendly. If you want to easily access Noala from your mobile, the fastest way is to add a shortcut to your home screen.

👋 What happens if I decide to leave Noala?

Hopefully this doesn't happen 🙂 But we will never force you to stay. In that case, we will support you to export all your data from within our platform.

 

If you have any additional questions, you can always drop us a line at contact@noala.co